Meet Heather, the maker and heart behind Mac and Jack Wellness Co. Based in Alberta, Heather is the owner and formulator of a skincare and haircare brand dedicated to creating skin-safe, eco-friendly, and science-based products. Every item she makes is designed to be gentle, effective, and kind to both people and the planet.
What is your business called and what does it do?
Mac and Jack Wellness Co. creates skin-safe, eco-friendly, science-based skincare and haircare. Everything is designed to be gentle, effective, and good for both people and the planet.
What made you want to do this work?
Some of my happiest memories are from when I was young, mixing up face masks and scrubs for DIY spa days with my friends. Later, my studies in physiology and chemistry (and my years working in the salon industry) fueled that love for researching ingredients and understanding how they affect our skin and hair. This mix of curiosity, science, and creativity naturally led me here.
What problem did you want to solve with the business?
When my husband and I were going through fertility treatments, I became much more aware of how many products were full of questionable ingredients. I tried every “natural” brand I could find (plus my own early creations), but nothing lived up to professional salon standards. That’s when I realized I could combine science with natural ingredients to create safe, non-toxic products that actually work.
Who are your clientele/demographics?
My ideal customer is someone who wants simple, eco-friendly products that do exactly what they promise, without the overwhelm. They also care about supporting local, woman-owned businesses and choosing products with integrity.
How does your business make money? How does it work?
I formulate, create, and package all of my skincare and haircare products myself. People buy them because they work, they’re safe, and they feel amazing to use.
Where in the city can we find your profession?
You can always shop online at www.macandjackwellness.ca. You’ll also find me at local markets and pop-ups, and my products are stocked at The Sister Studio in High River, Chickadee Refillery in SW Calgary, and The Hidden Gem in Kensington.
What is the best question a prospective customer could ask a member of your profession when comparing services?
A great question is: “What am I actually buying, and who owns this company?”
So many products look fancy on the outside but are filled with cheap ingredients, and the pretty packaging often costs more than what’s inside. Big companies spend millions on advertising (and sometimes lawsuits), which inflates the price. With Mac and Jack, you’re not paying for a box that ends up in the garbage; you’re paying for carefully crafted, effective products made by someone who cares about your skin and our planet.
What is the best part about what you do? What is the worst part?
The best part is easy: creating products that help people feel good and make their daily routines a little easier and more enjoyable. The hardest part? Selling them! I’m a maker at heart, so putting myself out there as a “salesperson” doesn’t always come naturally.
What is your favourite joke about your own profession?
Why did the soap start a band?
Because it wanted to make clean beats!
Where can we follow you?
You can find me on Instagram, TikTok, and Facebook, where I share new launches, tips, and lots of behind-the-scenes fun. You can also join my email list through my website to get first access to new products, exclusive discounts, and a peek into what I’m making next!
PAY IT FORWARD: What is another local business that you love?
I absolutely adore Deidre at Sweet Relief Pastries and Biscette Bakery. Her treats are not only gorgeous to look at, but also truly delicious, and she uses real, quality ingredients. You can taste the love she puts into everything she makes!
